نظّم استفسارات العملاء وعروض الأسعار وطلبات الحجز بوضوح.
حزمة تشغيلية بالعربية والإنجليزية لفرق التكييف والخدمات المنزلية الصغيرة. تساعد على تنظيم الاستفسارات والمتابعة من دون روبوت محادثة أو نظام إدارة عملاء.
Organize customer inquiries, quotations, and booking requests clearly.
A bilingual Arabic/English operating kit for small GCC AC and home-service teams. It supports a structured inquiry and follow-up workflow without a chatbot or CRM.
What Rafqo Starter includes
Bilingual replies
Editable Arabic/English messages for intake, inspection, quotations, follow-up, bookings, delays, complaints, opt-out, and escalation.
Lead tracker
A structured tracker for stages, quote versions, approved amounts, follow-up authority, appointments, and outcomes.
Quotation framework
Separate Arabic and English quotation sections covering scope, exclusions, price, timing, warranty, acceptance, and complaints.
Privacy and review
Data-minimization, consent, redaction, human-approval, opt-out, access, retention, and escalation checks.
Designed for responsible human operation
The kit does not guess prices, diagnose faults, calculate taxes, issue invoices, confirm appointments automatically, or send messages without human action. Authorized staff remain responsible for customer-facing commitments.
Coming next
The first free starter release will include a setup guide, bilingual reply library, lead tracker, quotation template, privacy checklist, and a synthetic AC-service example.